GOtext
  • Getting Started
    • Does GOtext support mobile browsers?
    • How can I get a refund?
    • What languages does GOtext support?
    • Will GOtext slow down my website
  • SMS
    • Restricted content: marijuana, vape, alcohol
    • Why are your SMS messages not being delivered?
    • Can I import my SMS subscribers from file?
    • SMS subscriber segments
  • FB Messenger
    • What’s happened to the pre-check option in the Messenger checkbox?
    • Why can’t I see the opt-in box on my store?
    • I’ve made changes but nothing’s happened on my store?
    • When are Abandoned Cart messages sent?
    • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?
    • Can I import past abandoned carts into GOtext?
    • How do I use GOtext with Funnel Buildr?
  • TCPA compliance
    • How TCPA affects your business
    • STEP 1. Get consent to send marketing messages
    • STEP 2. Explain how the customer will receive messages
    • STEP 3. Obtain the customer’s phone number
    • STEP 4. Explain how the customer will receive messages
    • STEP 5. Legal documentation
    • Terms of Service template
    • Checkout page example
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I’ve made changes but nothing’s happened on my store?

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Last updated 2 years ago

First, make sure you’ve cleared your browser cache. You can usually do this by pressing CTRL + F5. Otherwise, you can find the option in your browser preferences.

We have a very strong cache system, and this enables your shop to load faster. It means that every change has to be cleared before you test.

How to clear cache:

  1. Go to your website

  2. Hold down CTRL + F5. The website will reload and the cache should be cleared.

If this doesn’t resolve the problem, please contact our support team by email

support@go-text.com