GOtext
  • Getting Started
    • Does GOtext support mobile browsers?
    • How can I get a refund?
    • What languages does GOtext support?
    • Will GOtext slow down my website
  • SMS
    • Restricted content: marijuana, vape, alcohol
    • Why are your SMS messages not being delivered?
    • Can I import my SMS subscribers from file?
    • SMS subscriber segments
  • FB Messenger
    • What’s happened to the pre-check option in the Messenger checkbox?
    • Why can’t I see the opt-in box on my store?
    • I’ve made changes but nothing’s happened on my store?
    • When are Abandoned Cart messages sent?
    • Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?
    • Can I import past abandoned carts into GOtext?
    • How do I use GOtext with Funnel Buildr?
  • TCPA compliance
    • How TCPA affects your business
    • STEP 1. Get consent to send marketing messages
    • STEP 2. Explain how the customer will receive messages
    • STEP 3. Obtain the customer’s phone number
    • STEP 4. Explain how the customer will receive messages
    • STEP 5. Legal documentation
    • Terms of Service template
    • Checkout page example
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  1. FB Messenger

Why aren’t I getting any subscribers when I use the opt-in check-box growth tools?

Facebook rules stipulate that a user becomes a subscriber as soon as he replies to your message, or sends a message himself.

Only people who send the message become your subscribers.

How does this work?

  1. User visits your website and checks the opt-in check-box. When that happens, Facebook gives us a temporary ID, which we can use to send messages within 48 hours.

  2. Tobi sends the message. This can be any message, such as abandoned carts or something else.

The user has to reply in order to become a permanent subscriber. Once he’s replied, you’ve got a new subscriber.

Alternatively, the user has to write a Messenger message himself.

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Last updated 1 year ago